Visit My OnePath Life, our customer self-service portal, where you can view your life insurance cover, pay your premium, register a claim or make changes to payment or contact details online, 24/7.
Contact Us
If you do have any questions, get in touch with our team using the details below.
General enquiries
Fill out our enquiry form – we will respond by email or phone within 2 business days.
Phone
Insurance purchased through an Adviser – Life, Trauma, Total Permanent Disability, Income Protection, Business Expenses, Living Expenses and Child Covers, Home Loan Protection |
Weekdays 8:30am to 6:00pm (AEST) |
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Insurance purchased directly from OnePath – Life, Trauma/Major-illness, Accident and Income Protection Insurance
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Weekdays 8:00am to 6:00pm (AEST) |
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QBE Mortgage Protection Insurance – Existing customers only |
Weekdays 8:00am to 6:00pm |
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| Supporting customer experiencing vulnerability | Website: onepath.com.au/vulnerable-customer | |
International Callers |
Weekdays 8:30am to 5:30pm (AEST) |
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Adviser enquiries
Phone
Risk Adviser Services |
Weekdays 8:30am to 6:30pm (AEST) |
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Retail underwriting and new business |
Weekdays 8:30am to 5:00pm (AEST) |
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Group underwriting |
Weekdays 8:30am to 5:00pm (AEST) |
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Website support |
Weekdays 8:30am to 5:30pm (AEST) |
| Products | Mailing address |
|---|---|
For all life insurance products |
Locked Bag 994 |
For all direct insurance products (i.e.Mortgage protection insurance, car, home, landlord, travel etc.) |
GPO Box 4129 |