Post 9 December

• No new users will be able to access OnePath Rewards after 9 December 2022.
• Current users will be provided with all  the information they need to transition to the new LiveWell app prior to the 9 December launch date.

• Existing OnePath Rewards access will be deactivated.
• Existing clients who have OnePath Rewards will be invited by email to register and activate their new LiveWell app.
• Your client will need to accept the terms and conditions of the LiveWell program during application.
• New and recently underwritten clients will receive activation instructions via email very soon after their policy goes in force.

Rewards are changing, with no more tiers

We are making rewards simple for everyone – on the new app it will be easier to earn health points and redeem rewards for healthy actions. Your clients can then spend these points as they choose with a large variety of local and global retail partners, plus get access to all rewards in the shop from launch.

Points will be reset for all with the new LiveWell app

It will be a fresh start on 9 December 2022. We know your clients worked hard for their points, but the new program will motivate and reward them even more when it comes to making sustainable health changes.

To kick-start their points balance, they will receive 25 bonus points when they activate the new program.  Again, all the local and global retailers will be available to all customers from Day 1.

LiveWell has many enhanced features compared to OnePath Rewards

The LiveWell app does have improved features such as goal setting, daily mediations and health check-ins. The accumulation of Health Points can be redeemed using the newly integrated rewards store.

The new LiveWell will be a standalone app and not a browser-based program like OnePath Rewards and therefore it will not it be an option on MyOnePathLife after 9 December 2022.